| Is there a guarantee on my sod?
We, at A1 Sod, guarantee that your sod will be delivered in a good and healthy condition. Sod is a perishable item, we must be notified within 24 hours of delivery if you are not satisfied. If you have any questions or concerns about your new sod please contact us within that 24 hour window. Since we have no control over installation methods, watering, existing soil conditions, insects, weather, or sod left on the pallet past day of delivery, our liability terminates upon the customer’s acceptance of the product.
| What is "sand" and "muck" base?
This refers to the type of soil the sod is grown in. The dark, black soil is muck base and is only grown in a small region of Florida. The sand base is the indigenous soil of most of Florida. Neither soil makes a difference in the quality of the sod, it is a matter of personal preference.
| What should I do with the wooden pallet after my delivery?
You may return the pallet and get a refund on the pallet deposit at anytime. We do not come back and pick up the pallets unless we are making an additional delivery to the address. Otherwise, you can depose of it.
| Does your company do installation?
We do not install, we only sell and deliver. We have recommendations that we can provide of installation companies.